• Providing seamless, door-to-door delivery of online shopping from three premier retail destinations, to the Kingdom
Emirates Delivers, the e-commerce delivery solution from Emirates SkyCargo, has launched in Saudi Arabia. Shoppers from across the Kingdom can now shop online at their favourite stores in the UK, US and the UAE and use Emirates Delivers for fast, reliable, and cost-effective international delivery.
Whether saving riyals during international retail events such as Cyber Monday and Dubai Summer Surprises; shopping at boutiques that don’t deliver to the Middle East; browsing a wider catalogue of products and sizes; or snapping up limited edition items, Saudi shoppers can fill their online baskets and Emirates Delivers will bring the packages directly to their door, in just 3 to 5 days.
“Emirates Delivers is the bridge between Saudi shoppers and online retailers in the UK, the US and the UAE. By harnessing the Emirates global network, our wide body aircraft and frequency of flights, we are able to serve every corner of the Kingdom,” said Dennis Lister, Senior Vice President of Product and Innovation, Emirates SkyCargo. “Recognizing that the Middle East has been historically underserved when it comes to reliable online shopping delivery solutions, we will continue to steadily scale Emirates Delivers, creating new routes to facilitate the seamless cross-border delivery.”
How Emirates Delivers works
Shoppers need to sign up to Emirates Delivers, to be assigned a unique delivery address in the UK, US and the UAE, enabling them to immediately start shopping online and have shipments sent to the Emirates Delivers facility in each country.
Customers can estimate the shipping fees to Saudi Arabia before placing their order with the e-commerce merchant, by using the Shipping Calculator on the Emirates Delivers website. Emirates Delivers offers the unique feature of upfront and final costs, meaning there are no last minute charges to cover, once the package reaches Saudi.
When the items arrive at the Emirates Delivers facility, agents will review purchases to ensure they arrived undamaged and upload photos of the items, before repacking to ensure proper wrapping and protection for international delivery. With free storage of up to 30 days, Emirates Delivers allows customers to combine items from different retailers and consolidate their purchases into one shipment order to further reduce the already-competitive shipping costs.
Using ‘My Suite’, customers can then confirm shipping, with full tracking visibility from the time the items are received at the facility, through to delivery of the package at their door. Emirates Delivers takes care of all the hassle of shipping and customs clearance, making cross-border shopping simple.
Emirates Delivers first launched in the UAE in 2019, before expanding operations to Kuwait in 2023, ensuring seamless delivery of the best retail from the US, UK and UAE. A tried, tested and trusted service, Emirates Delivers has been used by thousands of shoppers in the UAE and Kuwait to transport apparel, cosmetics, toys and games, books, footwear, and accessories as well as vitamins and health supplements.
To trial the service, customer’s first shipment from the UK, US or UAE to Saudi Arabia is completely free*, until 3 June, 2024.
