Uber has introduced a new App feature in Saudi Arabia which offers riders the opportunity to book a ride on the Uber App up to 30 days in advance, along with the option for extended pick up windows. Uber Reserve unlocks even more certainty for riders, and gives drivers additional predictability over their Uber experience.
Mohammad Gazzaz, General Manager of Uber in Saudi Arabia said, “The pandemic has transformed how communities are handling everyday needs in challenging times. It has magnified the importance of reliability – a key ingredient that riders are pursuing when they turn to the Uber App for everyday commutes. It’s why more riders have turned to scheduled rides to plan their days more efficiently, and why we think now is the right time to introduce Reserve. Reserve takes the planning experience to the next level, and creates more assurance that you can schedule your ride well ahead of time. It also offers drivers new earnings opportunities as we invest in building back and reviving local economies.”
Uber Reserve is aimed at riders and professionals who will pay a premium for even more reliability and availability. It comes with exclusive features such as an extended 15 minute waiting period and a more seamless booking flow – providing a natural complement to on-demand travel.
The feature is available in two categories; Premium Reserve which offers access to vehicles on Uber Black, with an arrival time of 15 minutes ahead of schedule and a wait time of 15 minutes, and Economy Reserve, which offers access to budget-friendlier price point with vehicles on Uber Comfort, and 5 minute early arrival and a 5 minute wait time.
Reserve rides can be cancelled any time up to an hour ahead of the scheduled pick up time with no costs incurred and can be booked on the Uber app either through the designated ‘Reserve’ tile or by clicking on the clock next to the “Where to?” prompt in the app.