Fairmont The Palm, Dubai is proud to announce the promotion of Soumana Ammar as the resort’s Director of Operations. Effective 16 August 2019, Soumana will be responsible for overseeing and enhancing the execution of the resort’s operational procedures and delivering key strategic initiatives across the resort


Soumana will be moving from her current role as Director of Rooms at Fairmont The Palm which she has held since 2014 following a successful pre-opening as Director of Front Office. Soumana has been an integral driver of the quality committee at the resort which she instrumentally introduced with great success; she has supported multiple regional projects and has assisted on property taskforces at Fairmont Fujairah and Fairmont Rey Juan Carlos Barcelona


Having had the experience of opening four successful hotel properties, Soumana began her career as a Fairmont Gold (Fairmont’s executive club lounge) supervisor at Fairmont Dubai in 2002 moving on  to Intercontinental Doha as the hotel’s Club Intercontinental Manager in 2004 and then to Kuwait as a Front Office and Quality Manager with Holiday Inn in 2006. Soumana returned to Dubai in 2008 in the capacity of a Front Office Manager for Crowne Plaza and then moved to Radisson Royal in 2010 as the property’s Director of Rooms joining the property’s pre-opening team before re-joining the Fairmont family in 2012, again for the flagship property’s pre-opening. Soumana brings along a wealth of experience within the Middle East region having worked with multiple resort and city hotel properties in the Middle East region


Kai Winkler, General Manager of Fairmont The Palm commented; “I am very pleased to be working with Soumana as the resort’s Director of Operations who has been with us since the resort’s opening. She is a true Fairmont Ambassador and a guest centric person who has been investing in and growing our own talents. Apart from her driven personality, she is skillful multitasker – an embodiment of a great woman’s leadership. We are excited in working together to enhance the performance and increasing Fairmont The Palm’s benchmark of success and leading the trends in the segment of transformational travel


A Lebanese national, Soumana holds an Associate of Science from Beirut Arab University and is currently pursuing her MBA in Management Consultancy

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